Call Center Power Dialer
Power dialers are incredibly important components of any call center. Studies show that using a power dialer in a call center will increase the calls made by 54%. Power dialers do this by minimizing the wait time or clean up time after each call. This is a major time improvement. Power dialers also dial numbers more quickly and remove the possiblity of a number being dialed wrong.
The Acarda Power Dialer is telephone dialing system that automatically dials telephone numbers to allow calls to be placed in rapid succession. Power Dialers are also referred to as Progressive Dialers because they place one call after another. The term Power Dialer often covers a wide range of dialing systems and will mean different things to different people.
The Acarda Messenger Auto Dialer is a fully automated voice message system, which plays a pre-recorded message to people. It can be set up to allow the people who hear the message to respond and be transferred to staff for more information on the product or service. CallAssist and TeamMax are not fully automated but rather designed to make telemarketing activities more productive. These solutions employ Demand Dialing or Preview Dialing techniques.
Call our Specialist. He can be reached at:Dar ZuchBusiness IT Specialist - CalgaryHelia Technologies