Not all call center tools are designed for internal call teams. Solutions that are designed for larger outsourced teams are expensive and many. Get a solution that is designed specifically for internal call center teams starting at one and growing to more.
Softphone by Zoiper
Call center grade soft phone runs from the agents computer and ties into your agent call tools.
Agent Tools by Acarda
Script tools, power dialer and reporting. All to maximize the performance and consistency of your call center agent.
Enhanced phone lines for your agent to provide cloud reporting, inbound redirection and caller name identification modification.
Improved Call Center Performance
Don't make amatuer mistakes. Launch your call center with the tools that will determine success.
Measuring the performance of your agents is key to ensuring success with your campaign. Standard phone lines deny the ability to measure and respond immediately.
Outbound Call Center and the Office Phone System by 3CX
3CX phone system provides full inbound call center functionality in the Professional edition. With 3CX you get out of the box call queues, crm integration and wall board reporting. 3CX automatically opens the contact record from your customer records and provides advanced inbound call queueing.
Full outbound call center functionality is available with Acarda. Leverage power dialer, scripting tools and reporting to deliver full commercial outbound call center functionality for your internal tems.
Tools make your telemarketing better and faster allowing you to make more calls in the short term and converting more customers. Having the right tools will make the difference in how successful your campaign is.